At AHdecor, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not fully satisfied, we are happy to help with returns and exchanges according to the following policy.

1. Eligibility for Returns & Exchanges

  • Returns and exchanges are accepted within 30 days from the date of delivery.
  • Items must be unused, in their original condition, and in their original packaging to qualify for a return or exchange.
  • Some items, such as custom-made or personalized products, are non-returnable unless damaged or defective.

2. How to Return or Exchange an Item

To initiate a return or exchange:

  1. Contact us at [contact@ahdecor.com] or call us at +90 538 506 93 64

    with your order number and details of the item(s) you wish to return or exchange.
  2. We will provide you with instructions and a return authorization number if applicable.
  3. Pack the item(s) securely in the original packaging and include the receipt or proof of purchase.
  4. Ship the item(s) back to us using a trackable shipping method to ensure the return is received.

3. Return Shipping Costs

  • For returns due to damage, defects, or errors on our part, we will cover the return shipping costs.
  • If you are returning an item for any other reason, you will be responsible for the return shipping fees.

4. Refund Process

  • Once your return is received and inspected, we will process your refund. Refunds will be issued to the original payment method used at the time of purchase.
  • Please allow up to 7-10 business days for the refund to appear in your account after it has been processed.

5. Exchanges

  • If you would like to exchange an item for a different size, color, or product, we will ship the replacement item once we receive the original item in return.
  • If the item you wish to exchange is out of stock, we will offer a refund or store credit.

6. Damaged or Defective Items

  • If your item arrives damaged or defective, please contact us within 48 hours of receiving the item.
  • We will arrange for a return or exchange and cover any shipping costs related to the return.

7. Non-Returnable Items

  • Custom-made or personalized items.
  • Clearance items or final sale items, which are marked as non-returnable at the time of purchase.

8. Store Credit

In certain cases, we may offer store credit for returns and exchanges instead of a refund, which can be used for future purchases on our website.

9. Contact Us

If you have any questions or need assistance with a return or exchange, please contact our customer service team at:

Email: [contact@ahdecor.com]
Phone: +90 538 506 93 64
Address:Istanbul turkey

Return & Exchange Policy